忘記您的密嗎?請輸入您的使用者名稱或註冊的電子郵件。您將會在電子郵件信箱中收到重設密碼的連結。

品味生活,從每一粒香米開始
選擇佰勝匯,讓美味與幸福為您的生活添彩

佰勝匯送貨條款

  • 送貨時間表
    • 固定每 星期三或星期四 安排送貨服務。
    • 假期或其他特殊情況將另行溝通安排。
  • 免運費條件
    • 凡單筆消費超過200元,只加付50元,即可安排送貨到府
    • 若單筆消費達500元,則可免費享受送貨服務一次,但此優惠僅適用於同一個送貨地址。
  • 訂單確認時間
    • 訂單處理需時 1至2個工作天 進行確認。
  • 我們的送貨範圍目前涵蓋香港、九龍和新界的主要居住和商業區域,但需確保有合法停車位於50米步行範圍內。
  • 在村屋、鄉村或郊區地帶,我們將在最近的合法停車點進行商品交收。
  • 對於以下偏遠或受限區域,包括但不限於香港島的石澳、赤柱、深水灣、淺水灣、山頂及半山(部分地區),新界的西貢、清水灣、飛鵝山、打鼓嶺、坪輋、落馬洲、沙頭角、羅湖、米埔及文錦道,以及所有離島地區,包括赤鱲角(包括機場)、東涌、馬灣和愉景灣,我們目前無法提供送貨服務。
  • 商業大廈的送貨服務僅在工作時間內進行。
  • 唐樓的送貨服務僅限於地面層面交收。
  • 醫院、酒店和餐廳的送貨僅限於地下大堂或正門交收。
  • 若送貨至無直達電梯的大廈或單位,每層每件商品需加收$50,第五層以上每層加收$100。
  • 對於購買金額低於$200的訂單,我們的網店目前無法處理。
  • 若購買金額在$200至$500之間,您有以下兩種選擇:
    • 選擇一:支付$50的運費進行送貨,送貨地區及限制如上文所述。
    • 選擇二:預約至物流倉庫自提貨物。您可以在購買前聯繫客服了解自提服務的詳細信息。當貨物到達物流倉庫時,您將收到取貨通知電郵,請攜帶該電郵以完成取貨。
  • 電梯故障處理
    • 若遇到電梯故障,我們將與客戶溝通以重新安排送貨或自提。
    • 若客戶要求改期送貨,下一次訂單將加收 $50 手續費。
  • 送貨當日通知
    • 我們會透過 電話或電郵 通知客戶收貨安排。
  • 黑雨/風球影響
    • 遇到黑雨或風球信號等惡劣天氣情況,若無法依期送貨,我們將與客戶溝通重新安排送貨或自提。
  • 客戶責任
    • 客戶有責任確保送貨時間內有人接收貨物,並按照通知指示進行操作。
  • 特別情況處理
    • 佰勝匯保留在特殊情況下變更送貨條款的權利,並將及時通知客戶。  
    •  
    •  

BaiSheng’s Treasure Quest Delivery Termse

  • Delivery Schedule: We schedule delivery services on Wednesdays or Thursdays each week. For holidays or other special circumstances, arrangements will be communicated separately.
  • Free Shipping Conditions: For any single purchase over 200 HKD, a 50 HKD surcharge applies for home delivery. If the single purchase reaches 500 HKD, you can enjoy one-time free delivery service, but this benefit only applies to the same delivery address.
  • Order Confirmation Time: Order processing takes 1 to 2 working days for confirmation.
  • Our delivery coverage currently includes the main residential and commercial areas of Hong Kong, Kowloon, and the New Territories, provided there is a legal parking space within a 50-meter walking distance.
  • In village houses, rural, or suburban areas, we will conduct product handovers at the nearest legal parking spot.
  • For the following remote or restricted areas, including but not limited to Shek O, Stanley, Deep Water Bay, Repulse Bay, The Peak, and Mid-Levels (partial areas) on Hong Kong Island, Sai Kung, Clear Water Bay, Fei Ngo Shan, Ta Kwu Ling, Ping Che, Lok Ma Chau, Sha Tau Kok, Ma Liu Shui, and Man Kam Road in the New Territories, as well as all outlying islands, including Chek Lap Kok (including the airport), Tung Chung, Ma Wan, and Discovery Bay, we are currently unable to provide delivery services.
  • Delivery services to commercial buildings are conducted only during office hours.
  • For tenement buildings, delivery services are limited to ground floor handovers.
  • Deliveries to hospitals, hotels, and restaurants are limited to handovers in the ground floor lobby or main entrance.
  • For buildings without direct elevator access, an additional charge of 50 HKD per floor per item is required, and from the 5th floor upwards, an additional 100 HKD per floor is charged.
  • For orders with a purchase amount below 200 HKD, our online store is currently unable to process such orders.
  • If the purchase amount is between 200 HKD and 500 HKD, you have the following two options:
  • Option one: Pay a 50 HKD delivery fee, with delivery areas and restrictions as described above.
  • Option two: Arrange for self-pickup at the logistics warehouse. You can contact customer service before purchasing to learn about the self-pickup service details. When the goods arrive at the logistics warehouse, you will receive a pickup notification email, which you must bring to complete the pickup.
  • Elevator Failure Handling: In case of elevator failure, we will communicate with the customer to reschedule delivery or self-pickup. If the customer requests a delivery reschedule, a 50 HKD handling fee will be charged for the next order.
  • Delivery Day Notification: We will notify customers of the delivery arrangement via phone or email.
  • Severe Weather Impact: In case of severe weather conditions such as Black Rain or Typhoon signals, if we cannot deliver on schedule, we will communicate with the customer to reschedule delivery or self-pickup.
  • Customer Responsibility: Customers are responsible for ensuring someone is available to receive the goods during the delivery time and follow the instructions provided in the notification.
  • Special Circumstances Handling: We reserve the right to change delivery terms under special circumstances and will notify customers in a timely manner.                                                                                     
分享